Introduction to success, performance and communication management – Part 1

The performance Academy >  All Courses > Introduction to Success, Performance and Communication

  • 2 hours 1 min CPD
  • 7 modules
  • 14 learning resources

Course includes:

  • Guidance video with 2 key principles for success
  • Which techniques can work best for creating change in ourselves?
  • Understanding the stumbling blocks which prevent us taking control of our business.
  • How do our brains make sense of the world around us and how does this relate to the way other people go through this same process? Then how can we utilise this knowledge to communicate better?
  • How do we communicate and once we know how people communicate, how can we enhance our communication skills?
  • How is our behaviour affected by things that happen around us, and what can we do to make the right changes?
  • How can we begin to create rapport with our clients and patients in order to improve the practitioner/client relationship?
  • How do we use our new communication skills and understanding of the world around us to make a practical difference in our business performance?

Learning resources included

13 Videos


  • Guidance and introduction.
  • Breaking down view of the world.
  • Logical Levels of Learning
  • What techniques can we use.
  • Cause and effect.
  • Reality and problem-solving.
  • The communication model.
  • Building rapport.
  • Practical application of our new skills.
2 PDF downloads
  1. The foundations of personal success.
  2. Working with communication.
2 Practical Exercises
  1. Applying the foundations of personal success to everyday life and business.
  2. Applying the communication model to everyday life and business.
CPD certificate
2 hours 1 mins vCPD certificate

CPD Certificate issued after completion of all modules.

What is included in a full subscription?

  • Full access to entire library of resources
  • 60 e-learning videos
  • 20 PDF download learning resources
  • 10 practical exercises
  • Minimum 16 hours of verifiable CPD (Being updated continuously)
  • Monthly Q&A webinar on a range of success and performance topics
  • Access to back catalogue of monthly webinars (A continually growing library)
  • Unlimited access to audio podcasts
  • Your own personal development platform to store issued CPD certificates and be reflective learner
  • Early access to additional resources

Academy members will have access to live webinars monthly with Mark. Webinars are on a range of topics all dedicated to increasing success, performance and communicating with patients/clients..

Past webinars will also be accessible at any time. Requires an active paid for subscription.

Who is this course suitable for?

Any person working in the health and wellness sectors including, but not exclusively for:

  • Doctors
  • Dentists
  • Dental nurses
  • Dental hygienist and therapists
  • Dental technicians
  • Chiropractors
  • Podiatrists
  • Osteopaths
  • Physiotherapists
  • Reflexologists
  • Aromatherapists
  • Yoga teachers
  • Plus anyone else working in health or wellness…